Kretek is a traditional Indonesian cigarette made from a blend of tobacco, cloves, and a unique “sauce” of aromatic spices. The name comes from the click-clack sound they make when burning.

Yes. We are an authorized retailer. Every pack is 100% genuine, sourced directly from manufacturers, and includes the official Indonesian government excise tax stamp. We do not sell counterfeit or duty-free items.

The addition of cloves and traditional spices creates a rich, fragrant, and slightly sweet flavor profile that is much more complex than standard tobacco.

Yes. Like all tobacco products, smoking kretek carries health risks. We encourage our customers to be mindful of their health and smoke responsibly.

Since credit card companies classify tobacco as “high-risk,” we cannot accept direct card payments. We currently accept:

1. Direct Bank/Wire Transfers (ACH/SWIFT).
2. Cryptocurrency (e.g., Bitcoin).

No. PayPal’s global policy strictly prohibits payments for tobacco products.

This small fee covers professional packaging (bubble wrap and heavy-duty boxes) to ensure your order arrives safely, as well as currency conversion costs.

All orders are shipped directly from our headquarters in Kebumen, Central Java, Indonesia.

We process all orders within 48 hours (Monday–Friday). Orders placed on weekends are processed on the next business day.

We ship via Registered Mail (Pos Indonesia). It is secure, cost-effective, and includes a tracking number for every order.

You will receive a tracking number via email within 48 hours of shipment. For estimated delivery times, please check our Shipping Policy.

Laws vary by country and state. You are responsible for knowing and complying with your local import laws.

While our shipping method minimizes this risk, customs authorities may occasionally charge taxes. Any customs fees or import duties are the sole responsibility of the buyer.

If your package is seized, we cannot offer a refund or replacement. You may choose to pay the required duties to release the package or allow the authorities to dispose of it.

We have been serving the global kretek community since 2013. We value our long-term reputation and your trust far more than the profit from a single order.

Lost: We only provide refunds or replacements if official proof of loss in transit is provided.

Returned: If a package is returned due to an incorrect address or failure to pick it up, we can reship it for an additional shipping fee.

Authenticity: 100% genuine products with official tax stamps.

Freshness: Products are guaranteed fresh (produced within the last 6 months).

Delivery: Every order is shipped with a valid tracking number.

Privacy: Your personal data is never shared with third parties.